Communication
& Influencing - Workshop Overview
2
- 3 Day workshop
A
workshop designed to give individuals a thorough and practical
understanding of the principles of communication.
This
workshop is a blend of theory and practice exploring the principles
of effective communication and it covers a range of situations
in the business environment. The workshop utilises a psychometric
thinking and communication style profile. It focuses on how individual
strengths and a variety of advanced communication techniques can
be used to help them be successful at work and achieve their personal
and business objectives.
This
workshop is highly participative and delegates are encouraged
to share their own experiences from the workplace with others
and to provide feedback to other participants on their progress.
Workshop Content
- Principles
of effective communication
- Individual
thinking and communication style profile
- Identifying
the needs of others and the key messages to be communicated
- Choosing
the right communication media
- Creating
an impact
- Building
rapport
- Using
active listening, dynamic questioning and body language
- Strategies
for influencing individuals and groups
- Strategies
for communicating with challenging / difficult people
- Using
communication to achieve buy-in
- Giving
and receiving feedback
Workshop Objectives
By the
end of the workshop, delegates will be able to:
- Understand
the principles of effective communication in business
- Identify
their personal strengths and development areas with regard to
communication skills
- Identify
the key message of a particular piece of communication and the
right communication medium to use
- Use
a variety of advanced communication techniques including active
listening, body language and dynamic questioning to achieve
results
- Communicate
effectively with individuals and groups
- Communicate
effectively in difficult situations
- Use
a variety of communication tools to achieve business buy in
and commitment
- Give
and receive constructive feedback
Additional Benefits
Additional
benefits for individuals attending this programme include:
-
A full colour manual of tools and techniques that can be used
back at work
- Personal
'easy to use' checklists to take away
- An
individual thinking and communication skills psychometric profile
to take away
- The
opportunity to try out new techniques in a 'safe' environment
- The
opportunity to learn from the experiences of other delegates
on the programme
Testimonials
"Learnt
loads - so many tools and tips - invaluable - and the profile
is great"
"Thanks
for such a pragmatic workshop - I'm surprised about how much
I have taken in"
"An
excellent three days - I found the sessions on getting business
buy-in really thought provoking and will definitely be using
some of the recommended strategies next time I am communicating
with my stakeholders"
Other workshops you may be interested in:
Coaching and Mentoring
Facilitation and Meeting Skills
Leadership
Presentation
Skills
For
more information about our Training and Development services -
please contact us
