Sales
Skills - Workshop Overview
6
- 8 Day workshop
A
sales training programme that is proven to increase sales revenue
through the development of professional sales skills .
This
programme has been designed to enable sales professionals to
enhance their understanding of the sales cycle and to develop highly
effective sales skills. The programme focuses on equipping delegates
with the tools that they need to exceed sales targets and to contribute
to business success.
This
training is highly participative and blends theory with practical
activities. There are lots of opportunities for delegates to practice
using the tools and techniques provided and to gain both individual
and group feedback.
Workshop Content
- The
sales cycle - the buying process
- Understanding
and developing individual sales styles
- Strategies
for setting, achieving and exceeding sales targets
- Using
sales communication and influencing skills and techniques
- Delivering
high impact sales presentations
- Negotiation
skills and techniques
- Protecting
margins
- Closing
the sale
- Customer
Relationship Management
- Strategies
for delivering first class customer care
Workshop Objectives
By the
end of the workshop, delegates will be able to:
- Define
the key elements of the sales cycle & buying process
- Identify,
meet and exceed customer requirements
- Identify
personal selling styles and key areas for development
- Set
and achieve stretching and measurable sales targets
- Use
a range of advanced communication techniques including active
listening and dynamic questioning to build rapport with customers
- Use
qualifying and fact finding techniques to enhance sales
- Design
and deliver effective sales presentations
- Negotiate
to overcome objections and minimise price reduction
- Identify
and use a range of techniques for closing the sale
- Effectively
manage ongoing customer relationships
- Deliver
first class customer care
Additional Benefits
Additional
benefits for individuals attending this programme include:
-
A full colour manual of tools and techniques that can be used
back at work
- Personal
'easy to use' checklists to take away
- A
personal copy of 'The Sales Person's Pocketbook'
- The
opportunity to try out new techniques in a 'safe' environment
- One
to one video camera feedback on their own personal sales style
- The
opportunity to learn from the experiences of other delegates
on the
programme
Testimonials
"As
a direct result of this training, our company's sales have increased
by £500,000!"
"The
best set of training I have ever attended-it's given me much
more
confidence to negotiate and drive up my sales"
"Excellent!
Jam packed with tools and techniques that can be used in the
office
or out on the road everyday"
Other workshops you may be interested in:
Presentation
Skills
Communication and
Influencing
Customer Service
For
more information about our Training and Development services -
please contact us
