Supervisory
Skills - Workshop Overview
Modular
6 Day workshop
A
set of three, two day modules. Each module is aimed at new or
existing supervisors, team leaders or first line managers.
Junior
managers now work in a very complex environment, often with high
work loads - personal organisation and a high level of competence
is key to delivering high performance in businesses today.
Our
three modules have been developed to give participants a full
set of competencies, enabling them to manage effectively with
confidence. We issue delegates with a full colour manual supported
by our
supervisor checklist pack and pocket book.
The
three essential supervisor modules combine theory with a high
level of practical content, so that participants know how to apply
their new skills with confidence when back in the work place.
Workshop Content
- Module
1
- Communication
Principles
- Personal
Organisation
- Presentation
Skills
- Report
Writing
- Effective
Meeting Skills
- Module
2
- Objective
Setting
- Giving
and Receiving Feedback
- Performance
Management
- Module
3
- Managing
Appraisals
- Performance
Coaching
- Team
Development
- Employment
Law
Workshop Objectives
By the
end of the workshop, delegates will be able to:
- Apply
principles of effective communication
- Use
active listening and dynamic questioning techniques
- Plan
and organise weekly and clarify schedules
- Deliver
presentations with impact
- Create
succinct business reports
- Run
efficient meetings
- Manage
the performance of their teams
- Coach
using a performance coaching model
- Apply
the latest employment law with their teams
Additional Benefits
Additional
benefits for individuals attending this programme include:
-
A set of supervisor laminate checklists
- A
personal copy of the Supervisory Skills pocketbook
- A
full colour workshop manual of tools and techniques
- The
latest Employment Law fact sheets
- The
opportunity to practice skills in a 'safe' environment
Testimonials
"As
a result of the workshops, I now have a set of tools that enable
me to carry out my job efficiently and with confidence".
Other workshops you may be interested in:
Project
Management
Coaching & Mentoring
Communication & Influencing
Effective Business Writing
Time Management
For
more information about our Training and Development services -
please contact us
